Over the next decade, job seekers in the Pittsburgh region will find abundant opportunities, particularly in cybersecurity, “FinTech” (financial technology) and predictive analytics for the healthcare and energy sectors, a report released May 4 suggests.

Inflection Point: Supply, Demand and the Future of Work in the Pittsburgh Region notes that digital and customer-service competencies will cut across many of the jobs of the future. Job types that will see the largest increase in growth include healthcare support, healthcare practitioners and technicians, and IT jobs drawing on computer and mathematical skills.

“The future of work in the region is an unprecedented opportunity for existing workers and our up-and-coming workforce now in K-12 and post-secondary education,” said Bill Demchak, chairman, president and CEO of The PNC Financial Services Group, Inc. He is the chair of the Workforce Strategy of the Allegheny Conference on Community Development, which commissioned the report.

The need for talented individuals is already apparent on ImaginePittsburgh.com (a program of the Conference): there are more than 20,000 jobs open across the 10-county region, with cybersecurity and other IT professionals in highest demand.

“Technology is a big driver of this change, and it’s redefining the skills needed to be successful on the job,” Demchak added. “Every employer and worker must keep pace with this rapid change to remain competitive. We are at a critical moment for the future of our region.”

Baseline skills such as clear communication and problem solving, however, are also increasingly important as many companies are adopting a more customer-service-driven model. Those skills are also vital for teamwork and internal customer service, another trend already underway in high-demand careers.

The Conference commissioned the report to better understand what jobs will be available across the 10-county Pittsburgh region in coming decade. Boston-based Burning Glass Technologies and the Council for Adult and Experiential Learning, of Chicago, conducted focus groups with 130 CEOs and HR directors from 85 Pittsburgh region companies and educational institutions in early 2016. It combined those findings with traditional employment metrics and big data capabilities, including artificial intelligence algorithms, to parse tens of thousands of job postings across the Pittsburgh region.

“Not only are other regions trying to keep their talented people, they are looking to attract ours,” said Conference CEO Dennis Yablonsky. “We can’t afford to lose or leave anyone behind who has the desire, capacity and skills to be a part of the Pittsburgh region’s workforce.”

An inflection point is the place on a graph where a curve can change direction, typically with dramatic and widespread consequences over time.

The complete Inflection Point report is available at AlleghenyConference.org.